KLM Royal Dutch Airlines Helpful Information

Check In

You can check in through the KLM check-in portal. To access your flight, you will require your KLM Booking Reference, found on your My Canada Trips documentation as well as your Flight Number and Surname. You can also check in via your KLM account.

• Online Check-In: which we recommend, is available 30 hours prior to departure (24 hours for flights to and from the United States) with free seat reservations, however, this is always subject to availability.
• Check-in at the airport: kiosks will open 3 hours before flight departure.

For international travel, you require a government-issued Passport with at least 6 months of validity from the date you return to the United Kingdom. Please see our helpful ‘Passports, Visas & FCO advice’ section if you are unsure of your requirements.

Advanced Passenger Information (APIS) can be collected at Check-In at the airport. In addition, we thoroughly recommend completing this information in advance online through KLM’s My Trip portal.

KLM check-in

KLM app

Seat Selection

Seat Selection at Charge: It is now the industry standard for seat selection to be at a cost and can only be booked directly through the airline, seat costs are per person per flight. Seat selection can only be completed once your flights have been ticketed, this typically happens automatically roughly 4 weeks prior to travel. However, if purchasing a seat is very important to you please touch base with your consultant directly any time after your final payment has been made and they can request early ticketing on your behalf, this will allow you seat selection access within 24 hours via KLM’s My Trip portal.

Cabins

Please refer directly to the KLM Ticket options for a comprehensive and up-to-date overview of Economy, Premium Economy and Business Class cabins.

KLM – Economy Class

KLM – Premium Economy/Premium Comfort Class

KLM – Business Class

Luggage

Please refer directly to the KLM Luggage pages for the ‘Carry On’ and ‘Checked Luggage’ requirements. 

For luggage inclusions please refer to your booking agent to confirm your checked baggage inclusions. 

KLM Baggage Information

In Flight

For long-haul flights you will enjoy a starter, main and dessert as well as beverage service including hot, cold, and alcoholic drinks, following this you will receive in-flight snacks and a second meal.

Inflight entertainment on your seatback screen features a selection of the latest movies and tv shows as well as a selection of the classics is available onboard. 

KLM – Onboard experience

Connecting flights: Amsterdam Schipol Airport

If your flight requires you to transfer through Amsterdam Schipol Airport you may have a few questions about what to expect during this time. Please see Schipol’s helpful guide on what to expect at the airport: 

Connecting Flights Amsterdam