Information on the Rocky Mountaineer Guest Centres and pick up locations. Also information on the train schedule.
Please note the times below are for guidance, Rocky Mountaineer doesn’t have priority on the tracks over any freight trains, this may cause some delays to the schedule when arriving into Kamloops and your final destination.
Westbound
Jasper to Vancouver
Day 1 - Jasper to Kamloops
Departure: 8:30am MT
Arrival: 5:30pm - 7:00pm PT
Day 2 - Kamloops to Vancouver
Departure: 8:00am PT
Arrival: 6:00pm - 7:30pm PT
Eastbound
Vancouver to Jasper
Jasper to Vancouver
Day 1 - Vancouver to Kamloops
Departure: 8:00am PT
Arrival: 6:00pm-7:30pm PT
Day 2 - Kamloops to Jasper
Departure: 8:00am PT
Arrival: 7:30pm-9:00pm MT
We highly recommend visiting one of the Guest Centres to collect your documentation within the allocated time, however, if you are unable to do so you may check in at the station. If you are utilising the included Rocky Mountaineer transfers from select hotels you may check in on arrival, if you are making your own arrangements for arrival to the station, please ensure you do so at least one hour prior to the train departure time specified in your documents.
Jasper Guest Centres
Fairmont Jasper Park Lodge
1 Old Lodge Road, Jasper, AB
6:00pm-8:00pm MT, the evening prior to train departure.
Chateau Jasper
96 Geikie Street, Jasper, AB
6:00pm-8:00pm MT, the evening prior to train departure.
Forest Park Hotel
76 Connaught Drive, Jasper, AB
6:00pm-8:00pm MT, the evening prior to train departure.
The Crimson Hotel
200 Connaught Drive, Jasper, AB
6:00pm-8:00pm MT, the evening prior to train departure.
Jasper Train Station
607 Connaught Drive, Jasper, AB
4:00pm-8:00pm MT, the evening prior to train departure.
We highly recommend visiting one of the Guest Centres to collect your documentation within the allocated time, however, if you are unable to do so you may check in at the station. If you are utilising the included Rocky Mountaineer transfers from select hotels you may check in on arrival, if you are making your own arrangements for arrival to the station, please ensure you do so at least one hour prior to the train departure time specified in your documents.
Vancouver Guest Centres
Sheraton Wall Centre Hotel
At the Azure Foyer, located on top of the stairs in the South Tower.
1000 Burrard Street, Vancouver, BC
3:30pm-6:30pm PT, the evening prior to train departure.
Pan Pacific Hotel
At the lobby upper level, behind the Coal Harbour Lounge.
300-999 Canada Place, Vancouver, BC
3:30pm-6:30pm PT, the evening prior to train departure.
Fairmont Hotel Vancouver
At the Discovery Foyer (level "1" on the guest elevator).
As there are several Fairmont Hotels in downtown Vancouver, please note which location you are staying at.
900 West Georgia Street, Vancouver, BC
3:30pm-6:30pm PT, the evening prior to train departure.
Hampton Inn & Suites
In the lower lobby.
111 Robson Street, Vancouver, BC
3:30pm-6:30pm PT, the evening prior to train departure.
Georgian Court Hotel
In the lobby.
773 Beatty Street, Vancouver, BC
3:30pm-6:30pm PT, the evening prior to train departure.
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At My Canada Trips there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
0800 917 5724
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